You have 14 days to refund any non-sale item from the date you received the order. There is a strict no-refund policy against sale items. If the received article appears to have any sort of defect/damage, email/call us no later than 3 days from the date the item was received.
Shipping costs are non-refundable.
It is important to note if you return up to four items from your order, we will deduct $25 shipping charges from the refund that we will process. If you wish to return more than four items, please note every additional item would result in deduction of $4 from the refund.
Refunds will be issued to the same credit card that was used for original purchase. The refund may take up to 2 billing cycles, after collaection, to appear on your credit card statements.
If you want to track your existing order, please click here track.khaadi.com/tracking
Items must be in re-sellable condition.
Original tags must be in place.
Return will only be transacted in original country of purchase.
This does not affect your statutory rights.
If the received article appears to have any sort of defect/damage, email/call us no later than 3 days from the date the item was received. Our team will investigate the issue and process the refund for the item. For further assistance, feel free to call our customer service team at +1 844 363 0086 or be sure to drop an email at email@example.com
We understand that sometimes plans change. To provide you with the best service, we've outlined our cancellation policy below:
Customers can cancel their order within 3 hours of placing it. We believe this timeframe allows for flexibility while ensuring a smooth order processing system.
Unfortunately, once an order is dispatched, we cannot process cancellations. This is due to the associated time and cost implications.
If a cancellation is successful within the allowed timeframe, a full refund will be initiated to the original payment method.